FAQ

CAN YOU HELP ME WITH ONLINE ORDERING?
Online ordering is now available to all of Canada. You can access the online ordering process here. If you are having trouble with our online ordering system, please click here to visit our contact page and tell us about the problem you're having. 

WHERE CAN I FIND A MENU AND PRICING?
You can find our menu here. When you are ready to order, you can access the online ordering process here. For catering orders contact us now.

I HAVE A COUPON, OFFER OR PROMO CODE. HOW DO I REDEEM IT?
Add the items to your cart.
In the cart view, click checkout.
On the checkout page, you’ll see a box, in which is the text: Discount code.
Add your Coupon, Offer or Promo code to the box and then click the blue Apply button next to it.

WHERE CAN I GET NUTRITIONAL INFORMATION ON CANDY CHAMP PRODUCTS?
See our products nutrition facts here.

IS YOUR COTTON CANDY HALAL?
Yes. All of our cotton candy products are Halal.

Halal is an Arabic word meaning lawful or permitted. In reference to food, it is the dietary standard, as prescribed in the Koran. By official definition, Halal foods are those that are: Free from any component that Muslims are prohibited from consuming according to Islamic law.

IS YOUR COTTON CANDY KOSHER?
Yes. All of our cotton candy products are Pareve.

Kosher foods are those that conform to the regulations of kashrut. Food that may be consumed according to halakha is termed kosher in English, from the Ashkenazi pronunciation of the Hebrew term kashér, meaning “fit.”

DOES YOUR COTTON CANDY CONTAIN GLUTEN?
No. All of our cotton candy products are Gluten-Free.

Gluten is a general name for the proteins found in wheat, rye, barley and triticale – a cross between wheat and rye. Gluten helps foods maintain their shape, acting as a glue that holds food together. Gluten can be found in many types of foods, even ones that would not be expected.

 

COVID-19 FAQ

Read our COVID-19 Response

WHY ARE YOU OFFERING CONTACT-LESS DELIVERY?
We have always been committed to providing the best delivery experience for our customers. We wanted to offer a trustworthy and safe delivery method for customers.

IS THERE AN EXTRA CHARGE FOR CONTACT-LESS DELIVERY?
No. Contact-less Delivery will not be charged extra.